Obviously, you don’t want to so select that option and you’ll be on your way.Īs mentioned above, disabling the new player fixed the issue and videos that weren’t loading at all before load just fine now. After you’ve disabled it, the first time you go to play a video, you will get a popup asking if you want to enable it. The good news is you know how to easily find it to fix Plex Android TV playback issues. Unfortunately, if you update the app, it will likely re-enable so you’ll have to disable it again if you have issues. Click it and turn it off The Plex Android TV settings screen.Scroll to the right until you see the Enable new video player setting.Navigate to and click on your login name on the left side of the screen.Open the Plex app on your Android TV device.Not only the fact it’s enabled by default but also the numerous issues the new video player interface has on various Android TV devices.įinding and disabling this setting is easy:

There are plenty of threads on the Plex forums with users complaining about this. So I started to mess around with the settings.Īfter toggling a few options off (or on) and trying again, only to get the above error message, one setting - turning the Enable new video player setting to OFF - worked! As it turns out, Plex is testing a new video player interface but is enabling it by default. I checked to make sure I had the lastest version of the Plex app, which, according to the Google Play Store, was the case. I tried a couple of Plex’s streaming titles and received the same message as well. In fact, I was even getting the same message when I try to play the trailer for said video.

Plex media server android app